“Getting through together” is a great message from the NZ Mental Health Foundation. They have a fantastic website where there are a number of helplines you and/or your clients can refer to!

Maintaining your own mental health and wellbeing is especially challenging when all around you are staff members, clients, friends and family who are stressed and possibly even struggling with the strange new world we’ve been living in for the last few months.

We all know hairdressers are often the people who get to hear everyone else’s problems, we all have clients who just need to share their issues and their troubles with someone – and there you are, the person who always listens, always nods wisely and never tells anyone else what you’ve heard.

Since lockdown hairdressers have been reporting having to do deal with clients who are not in a good way. People who need more support than you can give. So where does the hairdresser go for support? NZARH recommends checking out the amazing resources on the Mental Health Foundation’s website where you can find lots of great advice, including how to tell if someone needs mental health help.

Well worth taking a look at what this charity can offer, and maybe it might just help someone more than you know.

Article compiled by Bev Jarvis and Leigh Catley

If you are looking to speak with someone – try these:

  • Need to talk? Free call or text 1737 any time for support from a trained counsellor
  • Lifeline – 0800 543 354 (0800 LIFELINE) or free text 4357 (HELP)
  • Depression and Anxiety Helpline – 0800 111 757 or free text 4202

Find out more:

Another great resource is the HealthEd wallet cards with helplines on them that you can print out for your team and clients:

As hairdressers and barbers, we might come into situations where we’re not sure what to say to a client. It could be a matter of having a chat with your team around putting up some boundaries with clients. You could say “Oh, I’m so sorry to hear that – I’m not sure if I can offer any advice on that but if you want I can give you a list of helplines, if you wanted to talk to someone from proper support?”

The NZ Association of Counsellors is a great place to find more practical advise:

Make sure to check out the Employee Assistance Program – that’s a great way make counselling sessions available free for staff:

Employers and managers might like to check out some information from the Open Minds program around looking after the mental health of staff:

Click below for the NZ Mental Health website:


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