Part 2: Sale & Delivery of hair care during Covid-19 lockdown

Welcome to Part 2: Sale & Delivery of hair care during Covid-19 lockdown

Part 1 available HERE…

Announcing the online sales process – how you can do it and what the rules are around it.

After extensive emails, phone calls, txt messages, messenger requests and navigating through three Government agencies and advice from an MP, we are happy to announce that registrations for selling hair care and personal care items has been accepted!

You MUST follow the rules or you risk our Industry businesses having registrations revoked.

The goods must be purchased online through your website/Facebook store or similar, or over the phone.

We recommend that you maintain the professionalism of our industry and not sell through a third party site such as Buy, Sell and Exchange pages and Trademe etc…

Couriers and handling information is also available on the MBIE website.


Essential non-food consumer products

Businesses are able to sell essential non-food consumer products, provided they do so in a way that protects the public and minimises the risk of COVID-19 spreading.

In order to provide essential non-food consumer products, businesses must comply with the following conditions:

  1. Orders must be taken online or by phone only. Storefronts must not be open and the public should not be able to visit stores to select or collect goods.
  2. Orders must be for only essential non-food consumer products.
  3. In fulfilling orders, businesses must take all appropriate public health measures (e.g. physical distancing, hygiene basics and disinfecting, appropriate personal protective equipment for staff).
  4. Orders must be home delivered by a courier in a contactless way (i.e. there is no physical interaction between the pick up, deliverer and customer). Couriers and handling information is also available on the MBIE website.
  5. The business must inform MBIE of its intention to offer essential non-food products for sale, and provide a list of the products they intend to offer. (Please see more information on how to register below.)

If businesses cannot meet any of the above conditions, they should not offer to sell essential goods while the country is at Alert Level 4.

This gives households access to necessities to safely isolate, stay connected, and to work or study from home during a period of Alert Level 4 restrictions. Allowing the purchase of essential products only minimises the risk to public health by reducing pressure on the distribution system and reducing movement and physical interaction between people.


New Zealanders are relying on each other to keep everyone safe and stop the spread of COVID-19. We expect businesses to minimise their product offerings and households to only order goods that are absolutely necessary. If businesses are too generous in their interpretation of what is essential or flout these rules, Government will take further action.

MBIE must be notified before you commence selling essential non-food products.

Businesses operating online, by phone, or via other contactless means are not visible in the same way as a shop on the street. To have visibility of the extent of activity, MBIE is asking businesses to let it know they are operating and what essential products they are offering.

If a business cannot meet these conditions, they should not offer to sell essential goods while the country is at Alert Level 4. If businesses are too generous in their interpretation of what is “essential” or flout these rules, Government will take further action.


How to register

MBIE has established a register to collect this information. NZARH recommends to now register your business, if you’re selling online, to comply with the Alert Level 4 restrictions issued by Government.

Firstly, you’ll need a couple of things to complete your registration:

You will need:

What to do to register:

Once you have your RealMe login and NZBN, you can then register your business by logging into Business Connect (link below). This takes you to where you can log in using your RealMe account and then you must follow the instructions to give your NZBN number – this will complete the registration process.


We recognise it may take some time for businesses to amend their systems in order to comply with these conditions so we ask the public to be patient.

Information on Essential Services is being regularly updated here on our website News page

For any inquiries or concerns, please email us at: info@nzhairdressing.org.nz

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