Update from NZARH. Guidelines for our hair industry

It’s Queen’s Birthday weekend and we hope you have managed to have a break.

We are working really hard in salon and our level 1 goal is in sight.


The hair industry is doing really well so keep up the good work. Just following up on some questions we had and reminding you of recommended processes for best practice to help keep you on track.

  • Confirm clients are well, clients with any symptoms should be rescheduled
  • Contact tracing -use your computer or keep records, include courier’s, walk ins and retail clients.
  • Maintain good hygiene, particularly hand hygiene-wash or sanitize hands between every client. Gloves should still be worn as PPE as per usual hair services.
  • Physical distance of 1 meter for staff and between clients – you can seat clients next to each other as long as not 2 hairdressers working on both clients e.g.one can be colour processing. As a stylist or barber you may need to position yourself to keep recommended distance from each other. You can also swivel the seat the client is in, so that the stylists are still positioned facing the mirror with you working on the side of the clients head.
  • Masks for staff and client are recommended for appointments lasting over 30 min (as of May 28th update).
  • Clean cape for each client (this is considered as part of PPE).
  • Aprons to be worn by stylist/barber (this is considered as part of PPE).
  • Disinfect all surfaces between clients.
  • Serving drinks to be suspended in level 2. Our main aim at level 2 is to reduce contact to a minimum and lessen the chances of cross contamination. Coffee and tea containers, cups, coffee machine etc all need to be cleaned and sanitised between each use by stylists.This is time consuming and if not done properly risks contaminants to be spread. Encourage clients to bring a water bottle with them and grab a take away coffee or support local and arrange for a nearby café to supply take away drinks.
  • Beard trims, wet shaves and in salon add on beauty services: These are face fronting and for more that 15 mins. MOH suggests this time as the limit for face fronting services. We recommend these services are suspended in level 2 until the 2nd transmission cycle ends on June 11th. These services can be reintroduced after this date or at level 1.

Talk with your team to ensure all members of your staff are keeping well. It’s been a massive few weeks for everyone.

Encourage your team to eat well, drink lots of fluids especially when wearing masks…….and be kind.

NZARH Executive Board

We’re here to help – if you have any questions:

Please email us at: office@nzhairdressing.org.nz

Thank you

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